Processing Time:

We typically take 2–3 business days to make and prepare your order. During busy seasons or holiday rushes, slight delays may happen. But please know that our tiny but mighty team is working hard behind the scenes! We truly appreciate your patience and support while we make something special just for you.

Delivery Time:

Your order will be dispatched as soon as all items are carefully made and prepared. As soon as your package ships, you’ll receive a Shipping Confirmation email with all the details. Delivery timing will depend on the shipping option selected at checkout.

Order Changes and Cancelations:

If you change your mind about your purchase or would like to edit your order (such as changing the shipping address), please email support@lovekojewelry.com as soon as possible with your Order Number # so we can help. Once you receive a Shipping Confirmation email, your package may already be on its way which means we might not be able to make further changes. We’ll always do our best to help when we can!